frequently asked questions

General questions.

Do not hesitate for any questions

How do i sign up?

Click the signup button at our homepage and then Etsy will ask you to allow Autobackly to access your shop , simply allow access by clicking on Allow Access button at the bottom of the screen .

Do you backup the product images ?

Yes, we do backup digital items (product images) beside your shop information and listings

What forms of payment do you accept??

We process payments through Paypal, They accept all major credit and debit cards. You dont need a paypal account to pay with credit/debit card on paypal.

Where are my backups stored?

Your backup files are saved safely at Amazon S3 Server, the well known cloud storage platform in the world.

How do i change the backup plan?

Just visit the backup setting page and choose the frequency of the backup you would like to perform (Monthly or Weekly), after that check out using paypal and you are done!

How do i restore my shop ?

To restore shop information, click restore shop info button on list of backup page. If you need to restore specific listings you have to download the backup file and restore manually

Can i restore specific listings from management panel ?

Unfortunately at this time it's not possible yet.

Is it safe ?

We do our best to keep your etsy shop safe by using reliable cloud storage and always monitor the service. In addition we won't access your etsy account beyond that we need.

I have other questions?

You can contact us by visiting our contact page .

Keep Your Etsy Shop Safe !